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This is my first time buying on line VS products, for the total of $300.40.For this endeavor, I got some VS coupons such:

1) Save $15 off $100+, $30 off $150+ or $75 off $250 (Ends 5/21/2013)

2) Free Getaway Tote with Swim Purchase (Ends 5/29/2013)

3) Free $40 Victoria's Secret Beach Towel w/purchase $75+ (Ends 5/31/2013)

4) Free Shipping on $100+ (Ends 6/26/2013)

When ready to check out, the first coupon (discount) worked fine. However, the other coupons could not be honoured because:

a) The TOTE is out of stock (even though the deal ends only on May 29th)b) The BEACH TOWEL is also out of stock (deal ends on May 31st)

c) Free shipping cannot be combined with any other offer. However, the VS website says:

Victoria's Secret

Take a look at our 17 Victoria's Secret coupons including 13 coupon codes, 3 sales, and 1 free shipping coupon. Latest offer: 'Shop the Annual Swim Sale and Save up to 40% Off'How to use a Victoria's Secret coupon

Shopping for top-quality lingerie, dresses, sweater, pants and t- shirts online is easy when you use the services available at Victoria's Secret's website. With free shipping on all orders over $50 and regular discounts and specials. Shoppers can earn points worth substantial savings using Victoria's Secret's Angel Card. Something's always on sale at this store.


Given that I cannot use the (remaining) coupons, I called the 1-800 number to get some help and perhaps the "free shipping" deal. Surprisingly I got a NO response!!!

My question is: How could it be that a store such Victoria' Secret, that pays tons of money on commercials and top models, cannot give one time free ($20) shipping to a first time customer???

The customer service attendant preferred I cancel my order rather than giving a free shipping. Not mentioning that I am giving up the other 2 coupons (Towel and Tote) due to both items being out of stock.


Review about: Victorias Secret Shipping Service.

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San Francisco, California, United States #683452

You do realize your coupons for your "free items" say while supplies last ? And as far as as all those other coupons they specifically state that they cannot be combined in multiple offers.

Think about it, its a multi million dollar company. If they took off 20 for shipping plus 75 for you coupon on top of the tote and towel they just lost 1/3 of their :p profit. :p Victoria's Secret wouldn't be what it is if it made an "exception" for every one of "you" I.e.

first time buyer, big spender. Get real.

to VS Loyal HIGH value customer Culpeper, Virginia, United States #683738

Even if spending just 1usd, still consider a costumer (big or small spender, don't matter). Allow me to ask how much do you earn from VS, big defender??? :?

BTW, VS game the free shipping as per my request!!!

Thanks, VS!!! :)

to M01 Lady Lake, Florida, United States #1027453

Victoria's secret satisfaction policy, SUCKS!!!

All the higher ups has no P.R. Training.

I guest all the little people made VC so much money that they don't care about customers feelings but just there money!

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