Product: Victorias Secret Customer Care Clear all filters (22 of 22 reviews match)
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There was this employee that that made me feel very uncomfortable it like I was being followed around everytime I would turn around she was there staring me down with this look of disgust on her face I understand the store was full and they where trying to control the...
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2.8
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Victorias Secret Customer Care
#1137062
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I made an online purchase and returned it in a Victoria Secret store 2 weeks before it was due on my Angel V.S.credit card. The following month they hit me with a finance charge and a late fee for the returned items. I called customer service was told I still was...
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1.0
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Victorias Secret Customer Care
#1129423
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Plain and simple , the customer service sucks at VS My wife used her angle card for a 160.00 purchase online but was emailed that the card was declined (wtf)?it has never been used before this !!! Was told she will run it again and send conformation (ok) . Never...
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1.0
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Victorias Secret Customer Care
#1097523
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Victorias Secret Customer Care Review

#896315
2.8
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I went to hulen mall to return a sports bra that didn't fit me I showed my recipt and they asked for a Texas Id some of us don't have one so why would I need one just to exchange a freaking bra!
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Victorias Secret Customer Care Review

#573982
Horrible Customer Service. This company does not deserve the business. Without customer's Victoria Secret would be nothing. Customer's should be taken care of leaving to want to come shop again. I will not shop at VS any longer. I've tolerated enough of their ignorance. Minus the $500 we spent this week this company will not see another dime from us.
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I brought some langery from Victoria Secret.But one thing which I brought I decided to return. And I just couldn't return it, because of my expired driver license. Unfortunately I couldn't get new one because of my undocumented status. So I just wonder why Victoria...
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Anonymous
Anonymous

What I'm the world is "langery"??

Anonymous
Anonymous

You could've shown a different ID. Many stores ask for ID when returning.

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Victorias Secret Customer Care
#1014518
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Had a store credit on my VS Credit card from a return used it to purchase for full amount.They keep billing me and its three months and they can't seem to comprehend that I have paid. I tried to explain to Community bank and instead the customer service woman yelled at...
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1.0
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Victorias Secret Customer Care
I didn't like
  • Rude sales staff
#1002627
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Horrific experience with the manager Angela.She was very nice when I purchased several bras and perfume sets handing me a promotional tote bag that I didn't expect. Went to return some of the bras and she said I had to bring back the tote bag. Went home, checked my...
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1.0
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Victorias Secret Customer Care
#991263
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A few weeks ago me and my husband and daughter went to the West County Mall Pink Store in St Louis- we are regular customers and recently got the angel card- when we went to pay we wanted to split the bill between our angel card and debit card- usually no problem- I...
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Anonymous
Anonymous

Do you stop to think that maybe, just maybe, people as human beings don't always exactly know what a machine is going to do when it malfunctions? Possibly a reason we should n...

2.1
Des Peres, Missouri
Product
Victorias Secret Customer Care
#954388
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I went shopping with my daughter for bras she found one on sale but her size didn't have a sale price tag on it.I grabbed another bra just like it (different size) and took both bras with us to check out. I told the cashier I was getting the bra without the tag but to...
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unfairhiringprastices
unfairhiringprastices

You were rude and sarcastic so what do you expect. Perhaps you would have had a better response if you yourself were not rude. If you were not rude they may have apologized....

3.0
Product
Victorias Secret Customer Care
I liked
  • What they use to offer
I didn't like
  • Rude manager
  • Rude customer service
#933940
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EVERY time I have gone to VS at the Hanes Mall Winston-Salem location and got to the check out line, there is only one employee at the register.The wait for the one customer transaction to be processed was over 15 minutes today . When asking this employee why no one...
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Rural Hall, North Carolina
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Victorias Secret Customer Care
#927984
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Worsy experience with customer service i have ever had in my life.They refused to let me use my social to look up my account told me to go home and get my card and come back tomorrow becuase i should of remembered my card in the first place was very rude and cussed at...
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1.0
Product
Victorias Secret Customer Care
#924657
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