Product: Victorias Secret Customer Care Clear all filters (0 of 26 reviews match)
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Victorias Secret - Horrible service
I have not use my card in several months I may have had a balance of .85 cents then in January I had a serious surgery since I had not used the card I did not expect to get a bill today March 10 when I contacted their “customer service” because I got a bill for...
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1.0
Product
Victorias Secret Customer Care
I liked
  • Them 10 years ago
I didn't like
  • Bad customer service is overseas
#1207426
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I’ve been to Victoria’s Secret and have purchased 2 different sized bras and a style of panty that wasn’t flattering on me so I misplaced my receipt and explained to the manager that I can go and look for my receipt at home.She explained to me I would only get 10% of...
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3.3
Product
Victorias Secret Customer Care
#1171443
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I am starting to wonder about this Companies Corporate base of this company's of standards.Where I have never purchased anything I have visited and heard many complaints from others. The store manager in the store is the absolute worst and it seems to have poisoned her...
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Victorias Secret Customer Care
#1167009
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There was this employee that that made me feel very uncomfortable it like I was being followed around everytime I would turn around she was there staring me down with this look of disgust on her face I understand the store was full and they where trying to control the...
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2.8
Product
Victorias Secret Customer Care
#1137062
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I made an online purchase and returned it in a Victoria Secret store 2 weeks before it was due on my Angel V.S.credit card. The following month they hit me with a finance charge and a late fee for the returned items. I called customer service was told I still was...
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1.0
Product
Victorias Secret Customer Care
#1129423
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Plain and simple , the customer service sucks at VS My wife used her angle card for a 160.00 purchase online but was emailed that the card was declined (wtf)?it has never been used before this !!! Was told she will run it again and send conformation (ok) . Never...
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1.0
Product
Victorias Secret Customer Care
#1097523
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I brought some langery from Victoria Secret.But one thing which I brought I decided to return. And I just couldn't return it, because of my expired driver license. Unfortunately I couldn't get new one because of my undocumented status. So I just wonder why Victoria...
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Anonymous
Anonymous

What I'm the world is "langery"??

Anonymous
Anonymous

You could've shown a different ID. Many stores ask for ID when returning.

Product
Victorias Secret Customer Care
#1014518
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Had a store credit on my VS Credit card from a return used it to purchase for full amount.They keep billing me and its three months and they can't seem to comprehend that I have paid. I tried to explain to Community bank and instead the customer service woman yelled at...
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1.0
Product
Victorias Secret Customer Care
I didn't like
  • Rude sales staff
#1002627
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Horrific experience with the manager Angela.She was very nice when I purchased several bras and perfume sets handing me a promotional tote bag that I didn't expect. Went to return some of the bras and she said I had to bring back the tote bag. Went home, checked my...
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1.0
Product
Victorias Secret Customer Care
#991263
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Victorias Secret Customer Care Review

I was a fan of VS and pink product. Unfortunately today's visit to Chula Vista mall has changed my perception. long line very slow service and rude customer service. Black Friday was more organized rand FASTEr than this mall. Never again will I come here
Product
Victorias Secret Customer Care
#965714
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