I've been using victoria secret for years, spent probably $2000 with them, but I will never use them again because of the HORRIBLE way they treat their customers now. They used to take your phone call for their catelog with the nicest and upbeat personality, always making sure you get the offers you are deserving and ready to remedy a complaint.
Now, if you call, you get the sureliest women who treat you like your bothering them and if you try to say you'd like to know what sale offers they have going on they tell you that is for you to figure out! I made an exchange and the woman treated me like I was *** when I said I needed her to look the order up. And if you might wear a DD bra of XL shirt, be prepared to be scoffed at. When I said that the XL was too small she said "Really?
wow, cause our XL is pretty big" in a highly sarcastic tone.
I was shocked! I dont know where they find such unhappy and rude employees, but I know I'm never dealing with them again.
Monetary Loss: $100.