A VS agent persuaded me to sign up for the VS Card Identity Protection Plan. She said the first 30 days are free, and you get a $20 gift card to VS. After 30 days, you're billed $12.99 per month, which you can cancel at any time. I told her honestly that all I would want was the gift card and then I would probably cancel it. No problem, said she, all I had to do was wait for the gift card to come in the mail and then call and cancel, because when they send the gift card is about when they start the 30 day trial. After waiting a month - no gift card.
When I called VS Credit Card services, it's a long maze to get to the correct option, or to finally talk to some representative.
Finally after getting a human voice, they said that my gift card would be mailed out in 2 weeks and to wait.
It's been 3 weeks, no gift card. I called VS again and they directed me to some other company that actually handles this Identity Protection Plan. Guess what? I had to "call" and "register" my credit card in order for them to send me this gift card. Although they billed my credit card for $12.99, which in essence means they HAVE my credit card number, they needed me to personally call them. What a bunch of crock! I was never sent any information stating I had to call and register anything, I wasn't ever told anything.
Bottom line: It's just another way they get you to sign up for some service you don't need by luring you with a gift card that never arrives. Then they hope that you either forget to cancel, or won't bother after facing their awful credit card customer service.