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5.0

I have never had any problem with Victorian secret until today. I have never bought a bra or tried one on.

The bra that I could fit into was more than I had expected. When I called a head they told me that I could by five bra and panties for under $20.00. When I went to Victoria Secret I had the intention of several bra and panties. I went into the dressing room the first lady was nice until I had mention I had underwear.

She roll her eyes at me when I explain that this was the first place I have been able to try on underwear. She didn't give me anything that would cover the underwear like she was supposed to when you try on underwear. The bra that I could wear was more than my budget. The other lady name Victoria had snapped me insisted that I will be buying something here because she wouldn't let me leave until I did buy something.

I didn't know that when I hit the button in the dressing room I was supposed to wait for one the sale associated to come in. Had I been more aware of that I wouldn't have left when I tried to get me another bra that would fit me? Victoria the sale associated had yelled and embarrassed me. I have never had a problem with Victoria Secret until to day.

What I had bought was on sale but that is not what I paid for.

So I was ripped off. I may never return back to Victoria Secret again after the way that I was treated.

Reason of review: Poor customer service.

Monetary Loss: $40.

Victorias Secret Cons: False advertising, Customer service was very rude to me, I left the dressing room without informing them.

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Guest

You really need to think about your actions and maybe read other actual complaints where people deserve justice. What did you imagine would happen when you pushed the button?

The button calls an associate to the fitting room. Why would you go get something on your own if you requested help? Are they supposed to use telepathy to realize oh wait she's going to get it herself... and not come to your rescue.

Did you think hmmm I'm trying on these panties I wonder if somebody else did... The store had a website you can get an idea of the price points there. Be realistic $20 for 5 panties and 1 bra... this my dear is a fantasy to any realistic persons eyes.

Where on earth is there any such deal. The store is in a MALL everyone knows malls mean bring money and expect to spend more than $20. The phones are answered by the cashiers who are busy checking out customers. They are under a lot of pressure to manage the long lines and answer calls.

They are simply to busy to really answer questions properly. You should have confirmed pricing before you picked out anything.

Guest

How you gonna get mad at them because something was over your budget? Sounds quite ridiculous to me. The workers can't force you to spend your money, so to say you have a 40$ monetary loss is ***.

Guest

You tried on underwear without the paper cover?

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