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PURCHASED A 50.00 GIFT CARD FOR A CHRISTMAS GIFT IN NOVERMBER 2018. WRAPPED IT UP AND GAVE THE GIFT TO MY DAUGHTER IN LAW. WHEN SHE WENT TO USE IT, IT SAID ZERO BALANCE. I CALLED VICTORIAS SECRET AND THEY VERIFIED BY THE NUMBER AND MY DAUGHTER IN LAWS NAME AND CITY SHE...
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1.0
I didn't like
  • Didnt take responsibility for their mistake
#1440814
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Victorias Secret in Houston, Texas - Horrible Smell

I bough 3 bras in promotion by 3 get 3, so now I have 6 smelly bras, I have done everything and still have this chemical smell, every time I use them, my close take the same odors. At the beginning I thought it was me, but after washing them many times, let them with soup, still smell horrible. Can you please le me know if you have another solution, or if I can still exchange them. I bought them more than one month, wishing that the smell will go away... but until now nothing. Thanks, Euri
#1438762
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Victorias Secret - Magnificent!

Ordered a sports bra and panties! Not only was the shopping online easy and helpful! The delivery was very fast and the price was amazingly reasonable! Im so in love with the panties and bra ! Outstanding products! I will be ordering more ! Thanks so very much!
#1434184
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Victorias Secret in South Portland, Maine - Treated nasty by employee

Went ther strait from work so wasn't dressed nice,had coupon if you buy75$worth merchandise,you get a free robe,I bought 150$and was told out of robes,thru entire shopping spree,was followed,sighed at,looked at in disgust,I was so mad,as I was leaving I lingered in hearing distance to hear the person behind me got a robe at check out,I knew they had more,was treated in humain and it's bc I wasn't dressed up n went there right after work,your employee's treat others aweful,learn how to treat someone bc of who they are not how they look
1.0
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Location
Value for money
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#1432049
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Yesterday on a storewide 40% off sale, huge lines to cash out, a woman cut all the way to front to the debit/credit line even though we told her we all had to wait she did too! I was next in line and was very nice to her. There were many other folks in line using cards...
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Anonymous
Anonymous

So I'm dying to know, did she get sent to the back of the line?

1.0
#1431581
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I live in Canada. Little did i know that Victoria Secret online is only US. I placed an order and the amount show was 133 then my bank notify me 181 CAD. i called immediately and ask to cancel. The customer care representative said WE CANNOT DO ANY ABOUT IT. IT WILL BE...
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#1411837
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Resolved
There is a serious problem with their online payment processing system that they are unwilling to admit or fix. If you try to pay with PAYPAL which they accept, they will take your paypal money but not generate an order number or confirm an order. You will then be out...
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h.kitchener
h.kitchener

Best and safest way to pay online is via a credit card. Nothing else. With a credit card you pay nothing until month's end and if/when there is a problem the dispute process i...

2.0
I liked
  • Products
I didn't like
  • Online customer service ordering system
#1408100
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Victorias Secret - Very very bad

The items were not in good shape..the customer service very poor
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
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#1406898
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Victorias Secret in Hickory, North Carolina - Horrible smell

Yes. I have had the same problem. The bras are great but that smell in the pads stink. Please V S fix this issue.
4.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1399754
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Contact Victorias Secret

Mailing Address:
Victoria's Secret
P.O. Box 16589
Columbus, Ohio 43216-6589
United States
Phone:
(800) 411-5116
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Victorias Secret Products and Services

i purchased a bottle of love spell perfume took it home used it a few times and it had no scent to it the scent would diapate after a few seconds. so i took it back to the store and was treated very rudely the girl said well you used it. said yes i had to use it a few...
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1.6
I didn't like
  • Rude employees at the store and at customer relations
  • Customer service was very rude to me
  • Product quality
#1395852
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