Victorias Secret Contact Information

United kingdom:

  • +44 808 234 0481

UNITED STATES & CANADA:

  • (800) 411-5116 English
  • (800) 474-7834 Spanish

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Currently you can call only US numbers.

Headquarters Address:

Victoria's Secret
P.O. Box 16589
Columbus, Ohio 43216-6589
United States

Fax:

1.614.337.5555, 1.800.970.1109

Other Info:

8:00 AM EST to 2:00 AM EST, 7 days per week

ANGEL CREDIT CARD SERVICES
(800) 695-9478
8:00 AM - 9:00PM ET, Monday - Saturday
TDD/TTY (800) 695-1788
Automated System available 24 hours/day

OUTSIDE OF THE UNITED STATES
English: (937) 438-4197
12:00PM - 6:00AM UTC, 7 days/week
8:00AM - 2:00AM EST, 7 days/week
TDD/TTY: (800) 666-0268

Social Networks:

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Summary of Victorias Secret Customer Service Calls

7 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
02:27 AVG CALL DURATION
50% ISSUES RESOLVED

Customers Contact Victorias Secret to Ask about:

Cards:

  • “Lost a card”
  • “Gift card isn't being applied”

Other:

  • “Comanda”

Victorias Secret Rating Stats

2.2 out of 5 stars
based on 128 reviews
See all 338 reviews reviews

Rating stats

  1. 54 reviews
  2. 21 reviews
  3. 34 reviews
  4. 13 reviews
  5. 6 reviews

About Victorias Secret

Top 5 Victorias Secret Products

Bra, Gift Card, Top, Commercial, Very Sexy Bra

Top 5 Likes about Victorias Secret

Style, What they use to offer, Them 10 years ago, Offer i never received, Nice customer service reps

Top 5 Dislikes about Victorias Secret

Rude sales staff, Being disappointed, Salesclerks on floor and cashiers, Rude manager, Second class customer

Top 5 Related Companies

L Brands, Bath And Body Works, Pink Nation, La Senza

Summary

Victorias Secret is one of the most popular lingerie specialty retailers based in North America. The company manufactures and sells up-scale collections of women underwear, bathing suits, night gowns, panties, dresses foot ware, and other apparel, as well as fragrances and cosmetics. The company sells its goods via specialized retailers, the online store as well as catalogues. At the present time, Victoria's Secret operates up to 1,050 retailing locations based at major shopping malls in addition to more than 250 lingerie stores throughout the United States and Canada. Hundreds of millions of catalogues are sent out to customers every year. the company also offers continuous discounts, special delivery options and gift cards.

Victorias Secret reviews and complaints

Victorias Secret is ranked 182 out of 2058 in Footwear and Clothing category

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Victorias Secret Stats

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Number of Reviews

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Number of Calls

No calls for this period.

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