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Summary of Victorias Secret Customer Service Calls

7 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
02:27 AVG CALL DURATION
14% ISSUES RESOLVED

Customers Contact Victorias Secret to Ask about:

Cards:

  • “Lost a card”
  • “Gift card isn't being applied”

Other:

  • “Comanda”

About Victorias Secret

Top 5 Victorias Secret Services

Customer Care, Shipping Service, Rewards Program, Deal, Manager

Top 5 Victorias Secret Products

Bra, Gift Card, Top, Commercial, Very Sexy Bra

Top 5 Likes about Victorias Secret

Style, What they use to offer, Them 10 years ago, Offer i never received, Nice customer service reps

Top 5 Dislikes about Victorias Secret

Rude sales staff, Being disappointed, Salesclerks on floor and cashiers, Rude manager, Second class customer

Top 5 Related Companies

L Brands, Bath And Body Works, Pink Nation, La Senza

Summary

Victorias Secret is one of the most popular lingerie specialty retailers based in North America. The company manufactures and sells up-scale collections of women underwear, bathing suits, night gowns, panties, dresses foot ware, and other apparel, as well as fragrances and cosmetics. The company sells its goods via specialized retailers, the online store as well as catalogues. At the present time, Victoria's Secret operates up to 1,050 retailing locations based at major shopping malls in addition to more than 250 lingerie stores throughout the United States and Canada. Hundreds of millions of catalogues are sent out to customers every year. the company also offers continuous discounts, special delivery options and gift cards.

Victorias Secret reviews and complaints

Victorias Secret is ranked 179 out of 1989 in Footwear and Clothing category

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Victorias Secret Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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