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2.3 Based on 81 reviews
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    • Offer i never received 1
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    • Being disappointed 7
    • Being ripped off 5
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I am also a loyal fan. Just a few days ago my push up bras bought abput 10 months ago and worn less then 10 times mysteriously leaked an oily substance while I was at work. Since I did not know what caused the stain on my new work dress I went out and buy another dress. When there was the same oily stain on that dress, too, after about an hour I checked and found my bras was leaking something oily. I watched it off right away from my body... Read more

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They never have many items in stock. I can get a catalog or email advising of a sale that day go to order an item and so many times what i want to order for my wife is unavailable. That *** me off so bad. That ridiculous the day the sale starts.

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I've been ripped off too many times to count from VS. panties not shipped when charged and says shipped on packing slip. Body mist and perfume charged but not shipped. Merchandise all a sudden "discontinued" after paying for the order. I didn't get refunded. They falsely accused me of selling on eBay since I placed multiple orders. I come from a large family of girls who love vs. I explained that to them they flat out called me a liar!... Read more

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I went to hulen mall to return a sports bra that didn't fit me I showed my recipt and they asked for a Texas Id some of us don't have one so why would I need one just to exchange a freaking bra!

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my wallet was stolen and I reported it to this company, they told me I was a payment past due (Ive never been past due) so I paid $42 to bring me up to date. I was told Id be issued a new card. I wait a month, no card, call back, I am told I can't get a card because I am past due. I ask how much, they say I'm up to date and can't have a card issued for another month. Rude customer service, tell me I was sent a letter, I received no letter, told... Read more

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Eshop world is awful. I order from Amazon, Neiman Marcus, tommy bahama etc. my merchandise is delivered within days to my home in Mexico. Still waiting now for two months from Eshop world. They are the worst. Victoria's Secret customer service is helpful...but they simply must get a new international shipper. By the home you realize your order won't be delivered, the product is sold out. Other shippers also collect their duties and taxes... Read more

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I ordered few of the body mists from UK, Now all prices are in pounds, that's why i believed, it's a UK website. While checking out, I got message saying that i can not have body mists in my cart. I had a talk with one of their agent(Live chat), she(KIM) mentioned that they can not send(shipped) certain products to overseas. But wait a minute, isn't it UK website as all prices are in pounds. She cleared again that its redirected to USA... Read more

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I will no longer be doing business with Victoria's Secret after today. I ordered some bras online and when I recorded them I had ordered the wrong size. Per the information provided I went to exchange them for the correct size at the store. However, when I went to check out I was charged way more than what I had paid. It was the same bra style in the same color. Apparently exchanging isn't really an option. You can only really return and then... Read more

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It's my understanding the Pear Glace scent is being discontinued? A shame as I have been buying this scent since the 90's and has been pretty much all that I wear. I average 5 to 6 bottles of the spray a year and sometimes buy a body butter or lotion. I have recommended lots of people to buying this product because they like the scent as well. Since this is pretty much the only product that has kept me shopping with you for the last 20 years,... Read more

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I bought two tee shirt bras and have to say the same thing happened to me. I didn't notice the smell until after I washed them. These bras are great though, I just wish I could get rid of the strong chemical smell!

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